Conflict Resolution

Are you struggling to cope with conflict in your working day? Are arguments, unresolvable disagreements and interpersonal issues stopping you from being your true self? This fast paced interactive 90-minute course will give you the understanding, strategies and tools and techniques to better manage conflict situations. It will help you to assertively collaborate with your colleagues and other key stakeholders, and see potential conflict situations as an opportunity to change and develop.

Content

  •      Why conflict happens in the workplace

  •      The different types of conflict

  •      Strategies and techniques for dealing with conflict

  •      Tailored scenario practice

Outcomes

After attending this Conflict Resolution course you will:

  •      Understand the different types of conflict in the workplace

  •      Be aware of the 5 Conflict Modes

  •      Have the strategies, assertiveness and communication skills for resolving conflict

  •      Be more confident in dealing with conflict in the future

Delivery Dynamics

  •      Presentation, practical exercises, personal action planning.

  •      Comprehensive learning guides are provided.

 

Why Emailogic?

Emailogic have been designing and delivering live virtual training sessions for 15 years. Our design consultants are experts at designing short, fast-paced training sessions that tackle complex issues clearly and concisely.

Emailogic world class facilitators all:

  • Have a minimum of 20 years global delivery experience

  • Are actors, performers, broadcasters, coaches or MBA qualified

  • Have worked at every level up to board

Emailogic sessions are:

  • highly interactive, engaging, experiential and entertaining

  • available in multiple languages globally across every time zone

  • attended by a dedicated, technical support person

Every title in our series can be licensed – we will train your trainers to deliver our training through a train the trainer workshop.

Courses can also be delivered face to face when circumstances permit. Courses can be delivered over 60 - 90 minutes.

Emailogic has worked with over 1000 organisations including:

 
 

Contact us for a demo or quote

For more information or a discussion about your specific needs contact us below or call
+44 (0) 203 154 6611