Assertive Communication


In today's world, assertiveness is a vital skill that can empower you to express yourself confidently, set boundaries, and handle challenging situations. Whether you're leading a team, collaborating with colleagues, or negotiating with customers, assertive communication is the key to achieving your goals while maintaining positive relationships.

This 90-minute training interactive session is specifically designed for professionals who want to unlock their assertive potential and will equip you with practical tools, techniques, and strategies to communicate assertively and navigate complex workplace scenarios effectively.

Content

  • Understand the differences between assertiveness, passivity and aggression

  • Learn the fundamental principles of assertive communication

  • Become aware of the barriers to assertive behaviour

  • How to build self confidence, set boundaries, and give feedback assertively

  • How to apply assertiveness in challenging situations

Outcomes

After attending Assertive Communication, delegates will:

  • Improve communication, clarity and mutual understanding

  • Increased confidence and ability to handle changing situations

  • Find more win-win situations and actively contribute to a collaborative environment

 

Delivery dynamics

     Presentation, practical exercises, personal action planning

     Learning guides are provided


Emailogic has worked with over 1000 organisations including:

 
 

Contact us for a demo or quote

For more information or a discussion about your specific needs contact us below or call
+44 (0) 203 154 6611