Virtual training mastery – first steps

Over the past 4 years Emailogic has trained over 100 trainers to design and deliver their first live training webinars.

Here are some common themes which you may find valuable to consider if you are aiming to use live webinars to replace face to face training:

Don’t know what you don’t know?
It can be daunting to begin considering delivering internal training by live webinar. There is a lot of detail to take on board. This includes – but is not limited to – content design and duration, facilitation skills, engagement and interaction of delegates, choice and use of software, planning, technology constraints and so it goes on. None of the detail is rocket science – but with webinars any knowledge gaps will show up very quickly and very obviously for both delegate and facilitator. The key is getting the right training for your trainers and getting them up to speed quickly.

Nervous learning new skills?
Trainers teach people new skills. However they are sometimes nervous when learning new skills themselves (they don’t want to get it wrong and who can blame them?). There is no easy way to get up to speed with webinar design and delivery. The route to success is – put on your best “learning hat” and invest the time. Designing and delivering live webinars is a fabulous opportunity for stretching creative skills. Trainers are often surprised at the range of learning content that can be delivered virtually – and how easy it is to reach out to people or groups all over the world whilst increasing efficiency and saving time and money. Now that is exciting!

Don’t bite off more than you can chew
Often trainers are unclear where to start. This can be because live webinars are new for many of them, so without knowing the distinctions of how webinars work it can be difficult to choose what content to deliver first. The best place to start is with content that is easily manageable. Otherwise there is a danger of producing content of a quality that is lower than delegate expectations. That will cause more problems than it solves.

If you want some help – speak to one of our experts. 

These are some of the companies that already have: Spirit Pub Company, MENCAP, Chelsea Football Club, RNLI, Gloucestershire Police, Hanson PLC, and University of Northampton.

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Jason Conway