Towards a paperless NHS

The need to streamline all patient records to comply with the health secretary’s pledge to have a “paperless NHS” operating by 2018 means that there will be an impact on the way email is used within the NHS.

So now would seem like a good time for an analysis of the attitudes and approaches to email management within your Trust.

While each NHS Trust has its own specific issues to do with information management,  email accounts for many of them with symptoms being:  overloaded inboxes, poor communication, constant replies to all and networks running slowly struggling to cope with the sheer volume of data.

This is not just confined to Non Clinical Staff – Clinical staff need to manage huge amounts of data too ( including emails.)

Recently Emailogic have helped email users in NHS Trusts achieve the following changes to their email management:

Irrelevant emails reduced by -62.5%

Inboxes were cut by a staggering -71.6%.

Feedback from NHS Staff proved that the training worked and had long lasting positive effects for the whole team:

“Go on this course and make sure that everyone you work with not only goes on it but acts on its advice!”

“The information given is common sense but it takes a training session to actually make you think and act accordingly.”